Shipping Policy

1. About Alluvi Peptide US

Alluvi Peptide US is a research-focused supplier based in Denver, Colorado, providing peptide products and scientific materials strictly for research and development purposes.

Business Name: Alluvi Peptide US

Website: alluvipeptide.us

Email: info@alluvipeptide.us

Business Address:

500 W 53rd Pl
Denver, CO 80216
USA

2. Order Processing

Orders are processed after payment confirmation and successful verification of order details.

We aim to process orders promptly during our normal business operations.

Processing times may vary depending on:

Product availability
Order volume
Payment verification
Shipping destination
Additional order information required

Customers will receive relevant order updates where applicable.

Orders are not considered dispatched until they have been confirmed and handed over to the applicable shipping carrier.

3. Shipping Times

Estimated delivery times depend on the destination, shipping method, carrier, and other circumstances outside our control.

Typical delivery timeframes may vary depending on location and carrier availability.

Delivery estimates are provided for guidance only and are not guaranteed unless expressly stated otherwise in writing.

Potential delays may occur due to:

Carrier disruptions
Severe weather
Public holidays
Customs inspections
Incorrect delivery information
High shipping volumes
Events beyond our reasonable control

We recommend customers allow sufficient time for delivery when placing orders.

4. Shipping Destinations

Alluvi Peptide US may offer shipping to selected domestic and international destinations, subject to product availability, shipping restrictions, and applicable laws.

Shipping availability may vary depending on the destination and the nature of the products ordered.

Customers are responsible for confirming that the purchase, importation, possession, and use of research materials are permitted under the laws and regulations applicable in their location.

We reserve the right to decline or cancel shipments to destinations where delivery may violate applicable laws, regulations, carrier restrictions, or company policies.

5. International Orders

International customers are responsible for understanding and complying with all importation requirements applicable in their country or jurisdiction.

This includes any requirements relating to:

Customs declarations
Import permits
Product restrictions
Taxes and duties
Border inspections
Local regulatory requirements

Alluvi Peptide US does not guarantee that products can be legally imported into every country.

Customers should conduct their own research and obtain any necessary approvals before placing an international order.

We are not responsible for delays, confiscation, rejection, or additional charges arising from customs procedures or destination-country regulations.

6. Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information during checkout.

Please carefully review the following details before submitting an order:

Full recipient name
Street address
City
State or province
Postal or ZIP code
Country
Contact telephone number where required

Alluvi Peptide US is not responsible for delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete address information provided by the customer.

If you identify an address error after placing an order, contact us as soon as possible at info@alluvipeptide.us.

We will make reasonable efforts to assist before dispatch, but changes cannot always be guaranteed once an order has entered the shipping process.

7. Tracking Information

Where available, tracking information will be provided to customers after dispatch.

Tracking details may take some time to become active after the shipping carrier receives and scans the package.

Customers can use the tracking information provided to monitor delivery progress.

If tracking information shows that a package has been delivered but cannot be located, customers should first check with household members, building management, neighbours, or the applicable carrier.

Please contact us if further assistance is required.

8. Lost, Delayed, or Damaged Packages

While we work with shipping providers to support reliable delivery, Alluvi Peptide US is not responsible for delays or disruptions caused by circumstances outside our reasonable control.

If your package appears to be delayed, please contact us with your order details and tracking information.

For damaged packages, customers should notify us as soon as possible after delivery and provide photographs or other relevant information where requested.

Each case may be reviewed individually based on the circumstances and available carrier information.

9. Unclaimed or Returned Packages

Packages may be returned to us when:

The recipient is unavailable after repeated delivery attempts
The shipping address is incorrect
The package is refused by the recipient
Customs clearance requirements are not completed
The customer fails to collect the package within the carrier’s holding period

Additional shipping costs may apply if a package needs to be reshipped due to customer-provided address errors or failure to accept delivery.

Refund eligibility for returned packages will be determined in accordance with our Returns and Refund Policy.

10. Shipping Charges

Shipping charges, where applicable, will be displayed or communicated before order completion.

Shipping costs may vary depending on:

Destination
Package size and weight
Shipping method
Carrier charges
International delivery requirements

Any applicable customs duties, taxes, import fees, or destination-country charges are the responsibility of the customer unless otherwise expressly stated.

11. Product Handling and Packaging

We take reasonable care when preparing orders for dispatch.

Products are packaged in accordance with our internal handling procedures and applicable shipping requirements.

Customers are responsible for ensuring that any research materials received are handled, stored, and used in accordance with applicable laboratory safety procedures, manufacturer information, and relevant regulations.

All products supplied by Alluvi Peptide US are intended strictly for research and development purposes only.

12. Order Changes and Cancellations

If you need to make changes to an order, please contact us as soon as possible.

We will make reasonable efforts to accommodate cancellation or address changes before dispatch.

Once an order has been processed or shipped, changes or cancellations may no longer be possible.

Any applicable refund or cancellation requests are subject to our Returns and Refund Policy.

13. Shipping Disclaimer

Delivery estimates are provided in good faith for informational purposes only.

Alluvi Peptide US does not guarantee specific delivery dates or times unless explicitly agreed upon in writing.

We are not responsible for delays caused by circumstances beyond our reasonable control, including carrier disruptions, weather events, customs procedures, public holidays, or incorrect customer information.

14. Research Use Only

All products supplied by Alluvi Peptide US are intended strictly for research and development purposes only.

They are not intended for:

Human consumption
Self-administration
Medical diagnosis
Treatment or prevention of disease
Therapeutic applications
Personal or cosmetic use

Customers are responsible for ensuring compliance with all applicable laws, regulations, institutional requirements, and laboratory safety procedures.

15. Contact Us

If you have questions regarding shipping, order processing, delivery, or tracking, please contact our support team.

Alluvi Peptide US